Originally posted here.
Lethargy is contagious — and if you’re not careful, it can drag the performance of your entire team down. In fact, according to Leigh Thompson, J. Jay Gerber Professor of Dispute Resolutions and Organizations, the more people you have pitching in on a group effort, the less each individual will contribute if you’re not prepared to deal with the problem.
It’s called the social-loafing effect, and it shows up in all kinds of efforts in a wide variety of cultures.
However, it doesn’t have to be that way. You can turn it around and once again have a group of contributors who are engaged, conscientious and high-performing.
Prof. Thompson outlines a four-step plan for getting everyone back into the game.